We may use the information that you provide or that is obtained by us via online chat for the following purposes: to administer the online chat services;for assessment and analysis (e.g. market, customer and product analysis) to enable us to improve the services which we offer.
We may give information about you, under conditions of confidentiality, to the following, who may use it for the same purposes as set out above: to other companies/LLPs/firms in our group, and to employees and agents of our group to administer or improve any accounts and services provided by us or the group now or in the future.
We may also disclose your information to anyone to whom we transfer or may transfer our rights and duties under our agreement with you; if we have a duty to do so or if the law allows us to do so.
In order that we can monitor and improve our website, we may gather certain information about you when you use it, including details of your domain name and IP address, operating system, browser, version and the web site that you visited prior to our site.
New technologies are emerging on the Internet that help us to deliver customised visitor experiences. In particular, there is a technology called "cookies" which may be used by us to provide you with customised information from our web site. A cookie is an element of data that a website can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Cookies also allow us to make our website more user friendly by, for example, allowing us to save your password so that you do not have to re-enter it every time you visit our website. We use cookies so that we can give you a better experience when you return to our website. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie, this will give you the opportunity to decide whether to accept it.
We may supplement the information that you provide to us with information that we receive from third parties.
We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.
You have the right to see personal data (as defined in the Data Protection Act) that we keep about you, upon receipt of a written request and payment of a fee.
If you are concerned that any of the information we hold on you is incorrect please contact us in writing.