Advice & Guidance

If you’ve had an accident recently, it would be wise to talk to us as soon as you can – because a delay may jeopardise your chances of obtaining the best possible settlement.

However, even if the accident happened some time ago, it would still be worth talking to us because legally you have up to three years to make a claim. See our terms and conditions for further details.

So what’s the first move?

Even if you’re not certain that you want to progress a claim, there’s no harm seeking advice on whether or not you have a case and the likelihood of you being successful.

You can do this in two ways. Firstly by chatting online to one of our advisors. It’s just like ‘Instant Messenger’. Or secondly by talking to them on the phone. You can even leave a number and we’ll call you back at a time that’s convenient for you.